What is Reflex?

Reflex is a Situation Management platform designed to automate incident response by converting static, paper-based plans into custom mobile applications. Unlike traditional incident response tools, Reflex is a new category of technology that ensures the right response plan reaches the right people instantly—wherever they are.

Was Reflex designed specifically for Incident Response?

Originally, yes. However, Reflex has evolved into a versatile Situation Management system applicable to various use cases. While its core functionality supports incident response, it is also valuable for business continuity planning (BCP), risk management, military applications, and crisis response.

For example, when discussing Reflex with a U.S. Army officer, he highlighted how it could be used in battlefield logistics. Reflex is adaptable in ways we hadn’t initially imagined.

What makes Reflex unique?

Reflex fundamentally changes how incident response and crisis management work by eliminating outdated, text-based plans and turning them into dynamic, executable mobile applications.

Additionally, Reflex:

• Isolated Communication Architecture – Unlike traditional software, Reflex operates without direct IP-based communication between components, making it impossible to trace or hack.
• Distributed System Design – Components run independently, ensuring no single point of failure.
• Resilient to Attacks – Uses “black hole” messaging systems (like those built by Amazon, Microsoft, and Google) to prevent DDoS attacks from disrupting communications.

No other security or incident management system operates this way.

Who are Reflex’s first customers?

Reflex is designed for any organization looking to improve its incident response capabilities, regardless of size. While large enterprises and government agencies benefit from its structured, automated response system, Reflex is also a game-changer for smaller companies with limited security staff.

Recognizing that nonprofits and small businesses are often the weakest link in cybersecurity due to limited resources, Reflex is structured so that these organizations can use it for free. This helps close a critical security gap by ensuring that every organization, regardless of budget, has access to an effective incident response platform.

For larger companies, Reflex enables more efficient incident handling, reduces downtime, and provides the first AI-ready security dataset. Whether used by a small business, a nonprofit, or a Fortune 500 company, Reflex scales to meet the needs of any security team looking to improve its response efficiency.

How does Reflex solve the AI problem in security?

AI depends on historical data models to function, but security incident data is never shared between companies due to legal and reputational risks. This makes AI-driven real-time security response impossible—until now.

Reflex solves this problem by:

• Collecting structured incident response data transparently while the platform is in use.
• Tracking response effectiveness, skills used, and resource availability—without compromising confidentiality.
• Building AI-ready datasets that organizations can use without violating security policies.

For the first time, security AI can learn from real-world incident responses.

How does Reflex handle incident response outsourcing?

Most vendors claiming to outsource incident response mislead customers. True hands-on outsourcing violates separation of duties—a core security principle that ensures external teams cannot access internal systems.

Reflex enables outsourcing in a legitimate and compliant way by allowing third-party security providers to:

• Create Reflex-based response plans for their customers.
• Manage and guide incident response remotely without direct system access.
• Communicate securely via built-in email, messaging, and forums without interfering with company operations.

This reinvents managed security services in a way that is both compliant and effective.

What is the most remarkable feature of Reflex?

Reflex bridges the gap between human expertise and AI-driven security. The biggest challenge in AI for security is:

• No one shares security incident data.
• There is no standardized way to quantify security skills.

Reflex solves this by automatically collecting anonymized, structured response data—creating the first real dataset that AI can use to predict and improve security outcomes.

Governments and enterprises are beginning to recognize the potential of Reflex to increase national security and global cyber resilience.

Why hasn’t this been done before?

Building Reflex required entirely new technology. Traditional security systems rely on:

• Centralized databases (which Reflex does not use).
• Direct server communication (which Reflex avoids).
• Manual response plans (which Reflex replaces with automated execution).

No startup or large enterprise has previously been able to develop a fully distributed, untraceable communication system—but Reflex has achieved it.

Who created Reflex?

My name is Craig Brown, and I am the founder of Graybelt Innovations Inc. I have 45 years of development experience and 30 years in information security management. Reflex was not built overnight—it has been in active development for over a decade, with millions invested in perfecting the technology.

I am looking for strategic partners who recognize the potential of Reflex and want to help scale this technology to its full potential.